Warnings have been issued over two different types of scam calls.
In the first, an 85-year-old Weston-super-Mare woman was defrauded out of money after being contacted by telephone this week by a person claiming to be from her bank. They told her that her card had been compromised and they needed the PIN number, which she gave.
The offenders arranged for a courier to attend the victim’s house and collect the card before using it in a local bank to withdraw money.
In the second scam, callers claim to be from the local council or companies called “Safe and Secure” or “Protect Your Home UK”.
Bath and North East Somerset Trading Standards have been made aware of three residents who have been contacted with callers telling them they are offering home security systems to people aged between 50 and 70.
One resident was offered an ID wrist band for £1, along with a quote for floor sensors which would alert the wristband if there was a flood or fire. The other resident was offered free security equipment, £1 for installation and ongoing maintenance costs to be agreed. Both residents say the caller was extremely convincing. The caller guaranteed that police, ambulance or fire would attend an incident. The telephone number provided to residents does not work.
This may be an attempt to get people’s bank details or to sign residents up to an expensive monthly subscription
If you have been affected by a similar telephone call, the advice from Trading Standards is to call the Citizens Advice Consumer Service on 03454 04 05 06 or report it online at https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/consumer-service/