A scam has been circulating where the offender is claiming either your National Insurance number has been compromised or has been used in serious crime, say Avon and Somerset Police.

This scam is conducted via a telephone call which is automated, promptly followed by the usual request for action on the part of the recipient to press 1 on the keypad. Do not do this, say the police, noting that you may feel pressured into doing so as the message may state they are from the National Crime Agency. They are not; this is a scam.

If you receive a call claiming your National Insurance number has been compromised asking you to press a button on your keypad, please terminate the call.

Any general National Insurance enquiries can be found here: