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COMMUNITY CONNECT

Community Connect is a free Council funded service in North Somerset for people over 50 offering information. It offers advice and support to help people live independently at home, improving well being and addressing social isolation and loneliness. The service is provided by the local village agent.

The Village Agent can help with a wide range of issues including accessing care support, claiming benefits, providing safety equipment in the home, support for carers, transport issues, befriending and issues of social isolation.

This free and confidential service can be accessed by contacting Congresbury’s Village Agent, Maxine Gilman, on 0796 734 4766 or by email on maxine.gilman@curo-group.co.uk.

Library reopens

Great News, Congresbury Community Library is ready for re- opening on Monday 21st September. The building has been made COVID safe and our volunteers are ready to help you!

We have had to reduce the number of opening hours to Monday afternoons from 2 – 4 pm and Friday mornings from 10 – 12 . 

We look forward to welcoming you back.

The library is in Station Road next to the Old School Rooms.

Call Blocker

The National Trading Standards (NTS) Scams Team is releasing more call blockers for the vulnerable and elderly today, Friday 13th March 2019.

These were a huge success last year and they ran out very quickly.

Applications can be made through their website:

 www.FriendsAgainstScams.org.uk/callblocker

A trueCall Secure call blocker is a unit that filters unwanted scam and nuisance phone calls from your landline. It allows you to set a trusted caller list for friends, family members, GPs and any other trusted contacts. The unit plugs into an existing phone and phone line and can work alongside broadband or lifeline/pendant devices that are already installed. These are intended more for the vulnerable and elder, and those receiving a high level of nuisance calls.

Bike security

Police officers in North Somerset are encouraging those who had new bikes for Christmas to get them security marked.
On Sunday 26 January between 9am-3pm officers from the Worle beat team will be at Sainsbury’s carrying out security marking of bike frames – in an effort to deter thieves.

Police warn against telephone fraud

Click HERE for full information

Two victims were contacted by callers purporting to be from Lloyds Bank and advised there was a problem with their bank debit card and they would be sending someone to collect the cards and that a replacement card would be delivered to their home. In both incidents the bogus caller was wearing a high visibility jacket. We are urging people to be vigilant and on their guard to such calls. Banks will never personally attend a home address to collect or deliver cards or important documents, and bank details and personal information – including PiN numbers – should never be disclosed.

Taxi services and courier companies in the county who have been made aware of the courier fraud offending and continue to pick up ‘packages’ from victims could face prosecution

Trading Standards, Advice Session


In light of the increase of reported scams, there will be a session with a North Somerset Trading Standards, Advice Officer held at Congresbury Recreational Club on November the 26th at 7pm.
This session is open to anyone, not just Neighbourhood Watch, so please do tell your friends and neighbours.
Anyone interested in attending this event can email caroline.pinnell@me.com to register their attendance.

Police warning of a scam

A telephone scam is circulating across the county where residents have received telephone calls from people claiming to be from Westminster Police. 

The caller states that they are investigating a crime or have a suspect in custody who has their bank details. The caller then asks them to reveal their card details for checking. A second call is often made a short while later claiming to be from their bank. Again this appears to be part of the scam.

Please remember never to give bank details to anyone you do not know or trust and do not continue conversations with persons you do not know or trust.

If you experience a similar call, please report it direct to the national fraud and cybercrime centre, Action Fraud on 0300-1232040 or via their website at http://www.actionfraud.police.uk

New surgery gets go-ahead

A new doctors’ surgery will be built in Smallway, Congresbury, replacing the Yatton and Congresbury facilities.

North Somerset planners approved amended plans this week having previously turned down the application despite council officers recommending approval.

The new surgery will be on land opposite Cadbury Garden Centre.

An artist’s impression of the Smallway surgery

The original plans had been refused because of concerns over access, particularly pedestrian access.

Councillors approved the plans, noting that if it went to appeal, they would lose.

Mendip Vale Medical Group looks after 44,000 patients as a result of merging with the Riverbank Medical Centre in Worle and Sunnyside Surgery in Clevedon. Its modern Langford  facility was  built in 2013, and the purpose-built St Georges site opened in 2012.

Beware doorstep sellers

Police are warning of an increase in door to door callers, often trying to sell cleaning and kitchen equipment. “We are taking this opportunity to remind you all that you should not have dealings with callers at the door. Likewise don’t respond to letters or Emails from unknown sources or have dealings with cold callers on the phone,” say Avon and Somerset Police.

“If you are looking for someone to provide goods or services then please make local enquiries with companies that you know and trust. Your local Trading Standards office can often help with details of reputable tradesmen.

“Please remember it’s your door step, it’s your decision. All suspicious callers should be reported to the police using either the 101 or 999 numbers.”

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